Section Background

RETURNS

POLICY
Returns must be requested within 30 days of delivery and require the original order number. You have the choice of refunding to the original payment method or MdF Gift Card. All returns exclude shipping and any discounts applied at checkout. Returns are accepted only for purchases made on MdFbeauty.com. Items bought from retail partners must be returned directly to them.

How do I place a return?
You can complete a return online here — just have your original order number handy.
What should I do if I receive the wrong product?
You can complete a return online here — just have your original order number handy.
How do I return a product I purchased from MdF’s TikTok Shop?
You can start the return process directly in TikTok! Just head to the “Orders” section under “Shop” in TikTok and click on “Return/Refund.”